“1% of repeat purchases are made out of indifference and not out of loyalty.” – Industry Analysts Estimate
Customer Relationship Management (CRM) deals with the management and analysis of customer interactions. This customer lifecycle is one that can increase the amount of profit you make as it’s not only the product or service you’re selling but the sales force behind it
From social media, email and chat connections to real-time messaging used to enhance customer collaboration. Keeping in touch with your clients is the number one way you will get ahead of the game. All you need is one unhappy customer to disrupt the system – our tools can help you stop this dead in its tracks.
More on Technology
IT services can be grouped into the category of technical expertise that enables organisations to fully service their clients for any tech-related matters they might need.
When a solution to some of the most tedious problems in business comes around – you should definitely jump on board. Cloud computing happens to be one of those unavoidable solutions.
You may think that an antivirus set-up or an IP Telephony system is a simple thing, but ensuring that all these factors are secure and working with you, not against you are seriously important practices.