– All goods and services are sold under the company’s standard T&Cs and those laid down by the respective manufacturers.
– All packs of hours quoted for IT prepaid services and ERP implementation or customisation packs, as well as ERP Service level agreements, are prepaid and not refundable. Service is only provided if the customer account has a positive balance of hours.
– Quotes pertaining to the hardware are only confirmed upon receipt of 50% deposit.
– Balance is to be paid on delivery, and installation is not included.
– Installation is carried out at our standard hourly rate at the time of issue.
– All retainers are bound to their respective agreement
– 8% interest will be charged on all invoices over 30 days.
Payment
Deposits can be paid via online transfer on the account details on the invoice or quote.
Payment terms for services are on the invoice according to the credit terms you have with us.
Onsite presence retainers are to be paid monthly in advance.
Please quote our invoice number when paying online.