IT Support Technical Officer

4Sight Group is a leading IT company in Malta that has been established for more than 10 years. We require an individual with the following experience;

  • Has a good knowledge of IT Systems and is used to working in an office environment.
  • Should already have experience in a similar post ideally a minimum of 1 to 2 years.
  • Should have experience working on workstations and Microsoft windows 10.
  • Is capable of troubleshooting issues on the latest technologies.
  • Has some basic experience with networks, and ideally network printers.
  • Is meticulous, well organized and thinks outside the box
  • Performs well under pressure
  • Is an achiever and doesn’t shy away from responsibility
  • Works well with minimal supervision
  • Works well in a team

Responsibilities:

The selected candidate will be responsible mainly for first-level support, maintenance and troubleshooting on workstations, laptops. printers and others.

Education:

The ideal candidate would possess one or more:

  • Cisco or Microsoft certification.
  • Understanding of basic Microsoft cloud technologies like office 365would be considered a plus.

Required (Must haves)

  • Diploma in IT mainly focusing on the hardware side
  • Experience in using a ticketing system for support management
  • Possess a valid driving license to drive in Malta.
  • Can communicate efficiently in English.

Desired traits:

We are looking for a team member, and other traits are crucial for us too. The ideal candidate should:

  • Have a proactive approach
  • Be innovative and creative
  • Have the ability to work on own initiative and prioritise time accordingly
  • Be meticulous and attentive to detail
  • Have good communication skills speaking fluent English
  • Be motivated and ready to work in a fast-paced environment
  • Be ready to learn new technologies and approaches
  • Be motivated with challenges
  • Willing to work during weekends and festivities on a shift basis when needed
  • Be ready to provide constructive criticism and participate in distinctive points
  • Be a logical thinker with a structured approach to problems

Benefits

Working with us means more than just work. We offer:

  • Chance of working on international and local projects
  • Fresh and modern office environment
  • Opportunities to grow with a growing team
  • Exposure to new approaches and latest technologies on the market
  • Opportunity to learn from experienced team members and mentors

Working hours & salary

  • General working hours 8am – 5pm
  • Salary negotiable depending on experience

If you are interested, please send us your CV and a cover letter to [email protected]