IT Support Specialist

We are looking for people with a positive support attitude that want to learn and grow with us. 4Sight Group is a leading IT company in Malta that has been established for more than 10 years.

We require an individual with the following experience:

  • Has a good knowledge of IT Systems and is used to work in an office environment.
  • Should already have experience in a similar post ideally a minimum of 2 to years in an IT support role.
  • Should have experience working on the latest Microsoft server OS.
  • Ideally have experience with the Microsoft 365 suite, Azure and SharePoint Online
  • Is capable of troubleshooting issues on the latest technologies.
  • Has experience with managing user networks, servers, PCs and Layer 2 and 3 devices.
  • Is meticulous, well organized and thinks outside the box
  • Performs well under pressure
  • Is an achiever and doesn’t shy away from responsibility
  • Works well with minimal supervision
  • Works well in a team

RESPONSIBILITIES:

The selected candidate will be responsible mainly for first and second-level support, maintenance and troubleshooting on workstations, servers, networking equipment and others.

EDUCATION:

The ideal candidate should be in possession of:
  • Cisco CCNA or Microsoft MCP, MCSE or MCSA certification
  • Certification in Microsoft cloud technologies would be considered a plus but internal training will be provided.
  • Diploma in IT mainly focusing on the hardware side
  • Experience in using a ticketing system for support management
  • Possess a valid driving license to drive in Malta.
  • Can communicate efficiently in English.

DESIRED TRAITS:

We are looking for a team member, and other traits are crucial for us too. The ideal candidate should:
  • Have a proactive approach
  • Be innovative and creative
  • Have the ability to work on own initiative and prioritise time accordingly
  • Be meticulous and attentive to detail
  • Have good communication skills speaking fluent English
  • Be motivated and ready to work in a fast-paced environment
  • Be ready to learn new technologies and approaches
  • Be motivated with challenges
  • Be ready to provide constructive criticism and participate in distinctive points
  • Be a logical thinker with a structured approach to problems

BENEFITS:

Working with us means more than just work. We offer:
  • Chance of working on international and local projects
  • Fresh and modern office environment
  • Opportunities to grow with a growing team
  • Exposure to new approaches and latest technologies on the market
  • Opportunity to learn from experienced team members and mentors

WORKING HOURS AND SALARY:

  • General working hours 8am – 5pm
  • Possibility of overtime
  • Might occasionally require shifts out of office hours.
  • Salary within the Industry bracket for the role and negotiable depending on experience
  • Fully Expensed Mobile contract
  • Fully Expensed Vehicle

 

If you are interested, please send us your CV and a cover letter to [email protected]